Seller	Hanko Premium Co., Ltd.
Business Activities	Personalized Stamps, Furniture, Pet Products & Accessories
Representative Director	Harumi Asahi
Operations Manager	Harumi Asahi
Business Address	Head Office: 6-13-12 Shimbashi, Minato-ku, Tokyo 105-0004, Japan (VORT Shimbashi II 3F)
Email Address	order@pawlycozy.com
Phone Number	03-5843-8598
Product Prices	Please refer to each product page for pricing details.
Additional Charges	All prices displayed on this website include applicable taxes where required. Shipping charges, if applicable, will be calculated and displayed during checkout.
Payment Methods	① Credit & Debit Cards ② Apple Pay ③ Google Pay
Order Processing & Delivery	Orders are processed within 1–3 business days. Estimated delivery time is 7–12 business days after shipment. Delivery times may vary during holidays, peak seasons, or due to customs clearance.
Returns, Exchanges & Order Cancellation	Orders may be canceled within 24 hours after purchase. Once an order has been processed or shipped, cancellation may no longer be possible. Please refer to our Refund & Return Policy for complete details.
Defective or Incorrect Products	Please inspect your order within 7 days of delivery. If you receive a defective, damaged, or incorrect item, please contact us as soon as possible. After reviewing your request, we will provide an appropriate solution, such as a replacement or refund where applicable.
Product Disclaimer	We make every effort to display product colors and materials as accurately as possible. However, actual colors and textures may vary slightly depending on your monitor, browser settings, and viewing environment.